I'd a terrible practical experience working with American Airlines! My gate was adjusted 6 situations and that they had me managing from gate to gate to overlook my flight! Then was placed on A further flight who’s gate was altered four situations after that! The individuals at gate were being nasty and didn’t treatment! My flight was delayed because of servicing issues then I eventually get on plane and sit in my seat and my arm was scratched by an worker pushing the consume cart!
I'm able to let you know this, Unless of course there is some sort of compensation coming from the.A., I will never, ever, ever set foot on an American Airways flight yet again ! You'll find far too a number of other airlines that could stay on plan.
On December 25, My 3 sons and I experienced a flight from Cleveland to Phoenix which was to go away at seven:50 which has a cease in Charlotte NC. At about 3 or 4 pm about the day of our departure, American Airlines delayed our flight which would make us pass up our link in Charlotte which experienced no other flights out to Phoenix that day OR the next! And why the delay? No rationalization. So without any help from an AA agent..(Virtually just as if it had been our fault) we uncovered another flight by way of Dallas…which still left in one hour and a fifty percent. We made it to your airport but with One more impolite AA consultant, (I comprehended it absolutely was active with the holidays and all) I was assured that I could get my bag in Dallas considering that we now had to spend the night time there. I questioned him regarding the tag that seemed like it was checked to Phoenix and he claimed curtly, you’ll just decide it up in Dallas and recheck it in the morning. Well the bag did not enable it to be over the conveyer in Dallas. After i asked One more agent over it, he stated it had been in a big space and it had been likely out whenever we remaining each morning. I advised him I desired it for my resort remain, and he told me it might just take four hrs to receive it. Alright…nevermind…I’ll be back again here in four several hours!!! So I left for that Dallas resort devoid of my baggage.. Acquired on our flight the subsequent morning and took off promptly.
I traveled very lately on one particular of the planes, I have usually been happy nevertheless, this practical experience still left me Together with the concern, “Why must I take advantage of this airline?”. I left L.A. to fly to Phoenix I had been returning home right after caring for my sister and needed to get dwelling without delay since my spouse was hurt at your home. Ahead of the aircraft remaining there were Laptop troubles and after we landed the ramp wouldn’t open up we needed to be “towed ” to a different gate. “We did not disembark from the aircraft right up until the final demand my subsequent flight. I recognize that you can find problems that occur though the service was Less than benchmarks. At no time did any person say we're sorry, besides the pilot claimed, “Well I don’t know what to say items occur, I assume sorry can be excellent.
So approximately 12 midday on June 25, 2016, I attempted to examine in for flight #3325 with American Airways Boarding from VA at 2:33pm. When I 1st approached the counter the Supervisor ( outlined on his tag) D. Halem (SP) stated that I would to start with have to examine in on the computer. I spelled out which i was army. Then he mentioned that I would have to spot my on bags within the rollers (behind the counter). He ongoing to examine me in, on the other hand, later on immediately after issuing me a ticket he stated once more which i must arrive guiding the counter and put my baggage around the roller, mainly because his back again was bad.
On our past journey the leg on the vacation from lax to Dallas was the worst I’ve at any time had .The seating was so tight I couldn't read a journal mainly because of the tightness on the seating I feel the airplane was an A 320 ,be sure to contact me you will discover a couple matters with regards to the service normally,thank you, Brian Galbally
Hello my name is larneta and i flew with American Airways for The 1st time to try and do a suprise bridal shower for my best friend,but After i landed my baggage was not there.they sent my baggage to Wisconsin. Ihad All the things for the suprise bridal shower in those luggage.I couldnt figure out why they where by in Wisconsin And that i didnt treatment I just required them to be the place I had been straight away.So I had to terminate almost everything. All her family and his friends and family.I had been pretty much crying during the airport she didnt even know I used to be there I arrived early only for the suprise.
My Buddy of mine booked my Mother a reservation from haiti to miami fl I paid out her $300 to get me the fares however she did not told me the flight will probably be scheduling on a nonrevenue flight it was a ridicullus second for all of us, quesion I've Should the seat is just not warranty why did she took the money from me
I'll say she(AA) identified a later on flight for me on A different airline,which I so appreciated,but she absolutely might have a lot more pleasant in dealing with me.
I been given a hotel for that evening, but I've to take a look at at twelve midday, and my flight would not leave till11:30pm. Now I have twelve hrs wherever I am caught in LA with no motive being listed here.
As a business, you've got stepped way from line having a general public placement on this. Even so the situation you’ve taken successfully favors “discrimination” from all folks that are entitled towards Extra resources the Particular protective provisions relished by a privileged minority.
My initial and last time and energy to fly with American Airlines: I am a larger girl And that i paid extra for seats on two of my flights to ensure that I would not be considered a stress to other travellers. Why I don’t know there was almost nothing different about them. My past flight to my spot was cancelled and I did not find out until eventually I used to be on my strategy to the gate. They made an effort to rout me to a different airport with tiny knowledge of another airport. After a 4 hour delay I arrived at my place.
I am able to assure you that Here is the worst flight I've experienced in my full life. My mother and husband equally concur. We fly all around the country and they are not new to touring. General it had been simply a awful practical experience. We seasoned racism, incompetence and above labored and irritable staff.
The weather conditions in Dallas from eleven:00 am until effectively following five:00 pm was blue skies and sunshine. The flight from Dallas to DC wasn't full of weather as The trail was immediate instead of altered apart from slight turbulence which brought about altitude adjustments to stop. The climate in DC was distinct and no rain. Temperature predicted for Charleston WV did come about forty five minutes once the originally scheduled landing time ought to have happened. It's my belief that American Airways might have and must have presented more in just how of logistical experience in Dallas for gate availability and contingency designs when gates are blocked, additional aid for delayed connecting flights to help travellers and stay clear of missed flights, and much more humanity and knowing for passengers stranded in the evening in a sizable city with no info, assets, and many others. We weren't available anything at all by Vanessa S. or perhaps the gate personnel. I did go to the ticket counter in DC and a Manager, Sandra did supply our initially and only apology and information on hotel shuttles from the airport and a reduction voucher fantastic at several resorts. Incidentally, our baggage which was checked wasn't accessible to us on Friday night and we were available a complimentary toiletry bag. Baggage staff had been extremely courteous plus the spotlight of our buyer knowledge. Since we could not get re-booked until the subsequent day and I couldn't get to Charleston WV as desired for organization obligations, I rented a resort space in DC plus a rental car or truck and drove myself to Charleston WV from Washington DC. the subsequent early morning in order to arrive as essential. The result of my encounter remaining me experience incredibly upset in The shopper service offered at American Airlines.